Returns & Exchanges
At Foreign Dreams Co, we want you to be happy with your order. If something isn't right, we're here to help.
Return Window
You may request a return within 14 days of receiving your order.
To be eligible for a return, the item must:
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Be unworn and unused
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Be in its original condition
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Have all original tags attached
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Be free from stains, marks, odors, washing, or other signs of use
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Be returned with the original packaging where applicable
Items that do not meet these conditions may not be accepted.
Items That Cannot Be Returned
The following items are not eligible for return:
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Items marked as final sale
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Items that have been worn, washed, altered, or damaged after delivery
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Items without original tags
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Gift cards or other non-returnable items
How to Request a Return
To request a return, contact us within 14 days of receiving your order.
Please include:
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Your order number
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The item(s) you want to return
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The reason for the return
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Photos of the item if the item arrived damaged or incorrect
Once your request is reviewed, we will provide the return instructions if your return is approved.
Please do not send an item back before your return has been approved.
Exchanges
If you need a different size or item, please contact us first. Exchanges are subject to product availability.
If the requested replacement is unavailable, you may choose an eligible alternative or receive a refund according to our return policy.
Damaged or Incorrect Orders
If you receive an incorrect, damaged, or defective item, contact us as soon as possible after delivery.
Please provide your order number and clear photos of the issue so we can review it and arrange an appropriate solution.
Refunds
Once your returned item is received and inspected, we will notify you whether the return has been approved.
Approved refunds will be issued to the original payment method.
Please allow additional processing time for your bank or payment provider to reflect the refund.
Return Shipping
Unless an item is incorrect, damaged, or defective, return shipping costs are the responsibility of the customer.
Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived defective.
Contact
For questions about returns or exchanges, please contact Foreign Dreams Co through the contact details provided on our website.